Welcome to the Helpdesk


In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

To access our engineers and gain support from our helpdesk either log a ticket using this portal or via the below contact methods
Email helpdesk@strobe-it.co.uk
Telephone 01884 664004

Open A New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

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Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

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